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Visit WECHU’s Provincial Pandemic Status page for updates on Windsor-Essex’s status level, a summary of current provincial requirements, and local enhanced measures. For information about how to assess COVID-19 risks in your retail setting and to plan risk modifications, please refer to the WECHU Risk Assessment for Workplaces page.

Enhanced Local Measures & Instructions

The Medical Officer of Health’s Workplace Letter of Instruction provides additional measures that employers can implement to keep employees and customers safe, such as:

  • Providing workers with appropriate personal protective equipment if the work environment cannot be altered to allow the required 2 metres (6 feet) of physical distancing at all times;
  • In the circumstance that employees are within a 2 metres (6 feet) distance of each other or a customer that isn’t masked (e.g., a server in a restaurant tending to those eating without masks), a face shield or eye protection is also required.

Three-Step Roadmap

  • Open with no audience
  • No more than 50 performers on set
  • Distance or equipment requirements for crew, hair and makeup services, and musicians
  • Must comply with industry guidance
  • Post-production, visual effects, animation studios open

Commercial film and television production, including all supporting activities such as hair, makeup and wardrobe, may open if they comply with the following conditions:

  • No studio audiences may be permitted to be on the film or television set.
  • The set must be configured and operated in such a way as to enable persons on the set to maintain a physical distance of at least two metres from other persons, except where necessary for the filming of the film or television production.
  • Persons who provide hair or makeup services must wear appropriate personal protective equipment.
  • The person responsible for the film or television production must ensure that the production operates in accordance with the guidance document titled “Film and television industry health and safety during COVID-19” issued by the Film and Television Health and Safety Advisory Committee of the Ministry of Labour, Training and Skills Development, as amended from time to time.

Commercial film and television production, including all supporting activities such as hair, makeup and wardrobe, may open if they comply with the following conditions:

  • Persons who provide hair or makeup services must wear appropriate personal protective equipment
  • The number of members of the public permitted to be in the studio audience at any one time must not exceed 50% of the usual seating capacity or 1,000 persons, whichever is less
  • The person responsible for the film or television production must post a sign in a conspicuous location visible to the public that states the studio audience capacity limits under which the production is permitted to operate.
  • If there is a studio audience, the person responsible for the film or television production must prepare a safety plan
  • The person responsible for the film or television production must ensure that the production operates in accordance with the guidance document titled “Film and television industry health and safety during COVID-19” issued by the Film and Television Health and Safety Advisory Committee of the Ministry of Labour, Training and Skills Development, as amended from time to time

Photography studios and services may open if they comply with the following conditions:

  • If the studio or the place where the service is provided is indoors, individuals must be actively screened before they enter the establishment.
  • The person responsible for the studio or service must post a sign in a conspicuous location visible to the public that states the capacity limits under which the establishment is permitted to operate.

Capacity Limits

The person responsible for a place of business or facility that is open to the public shall limit the number of persons in the place of business or facility so that:

  • Members of the public are able to maintain a physical distance of at least two metres from every other person in the business or facility; and
  • The total number of members of the public in the business or facility at any one time does not exceed the allowable capacity limit.

Determining Capacity Limits:

  • To calculate 75% capacity of an outdoor setting, divide the total square metres of area accessible to the public (not including shelving and store fixtures) by 1.33 and round the result down to the nearest whole number.
  • To calculate 50% capacity of an indoor setting, take 50% of the maximum occupant load of the business or facility, or part of a business or facility, as applicable, as calculated in accordance with Ontario Regulation 213/07 (Fire Code), made under the Fire Protection and Prevention Act, 1997.
  • To calculate 25% capacity of an indoor setting, take 25% of the maximum occupant load of the business or facility, or part of a business or facility, as applicable, as calculated in accordance with Ontario Regulation 213/07 (Fire Code), made under the Fire Protection and Prevention Act, 1997.

COVID-19 Safety Plan

The person responsible for a business that is open must prepare and make available a safety plan. The plan must:

  • Describe measures/procedures that have been or will be implemented in the business, place, facility or establishment to reduce spread of COVID-19.
  • Include measures for screening, physical distancing, masks, cleaning, disinfecting and personal protective equipment (PPE).
  • Be in writing and made available to any person for review, on request.
  • Be posted in a visible place to come to the attention of those working in or attending the location.

Non-Medical Face Masks, Face Coverings, and Eye Protection

Ontario Regulation 364/20: Rules for Areas at Step 3 and at the Roadmap Exit Step mandates the wearing of face masks that cover the mouth, nose, and chin in indoor public places and workplaces.

In addition to wearing a non-medical face mask or face covering, staff must wear eye protection when they are:

  • Within 2 metres of patrons who are not wearing a non-medical mask or face covering, and/or
  • In an indoor area and are not separated by plexiglass or some other impermeable barriers.

Train staff on the proper use, removal and disposal of non-medical masks.

Non-medical masks do not replace other important public health measures, such as physical distancing, proper hand hygiene, coughing and sneezing into a tissue or sleeve and staying home when feeling ill.

More information about face coverings and eye protection is available by visiting the Face Coverings & Eye Protection webpage.


Signage and Screening

  • Every patron/customer/staff member that enters the facility/workplace must be screened for COVID-19 symptoms and risk factors. There are two different types of screening:
    • Passive screening: people assess their own risk factors and make the decision themselves. Post clear signage at all entrances with screening questions and instructions. If active screening of patrons entering a facility is not possible (for example, public transit, grocery stores), post signage instructing people with symptoms not to enter.
    • Active screening: an employer ensures that the information is collected and reviewed to determine whether a person may enter the workplace. Actively screen staff using the COVID-19 Screening Tool for Workplaces. This includes workers, volunteers, suppliers, and contractors.
  • Post signage at entrances and throughout the establishment that clearly communicate procedures for physical distancing between staff and customers.  This include posters and floor markings such as instructional tape/stickers that direct the flow of people waiting for services, including any waiting areas. Examples of signage can be found in the Resources & Signage section of the WECHU website.
  • Post signage to communicate entry procedures such as hand sanitizing, sneeze and cough etiquettewearing of cloth masks, and/or screening for symptoms.
  • Ensure employees are aware of common COVID-19 symptoms and in addition to active screening upon arrival, instruct them to complete a daily provincial screening tool for workplaces before reporting to work.
  • Provide training to employees on effective hand hygiene practices and if required, the proper way to put on and remove PPE such as masks, face shields, gowns, and gloves.

Physical Distancing

Complete any needed modifications in areas where there will be staff and/or clients, to assist with physical distancing and proper cleaning and disinfection. For example:

  • Monitor entrances to control staff and clients entering the establishment.
  • Rearrange store layout and remove non-essential furniture/items, to allow ease of movement for physical distancing.
  • Place visual markers (e.g., tape on the floor, pylons, signs) spaced 2 metres apart to control the follow of traffic and prevent crowding.
  • Staff should remind clients to stay 2 metres apart.
  • If possible, install barriers (e.g. Plexiglas) between workers who must work in close proximity to each other.
  • Install barriers (e.g. Plexiglas) in areas where clients must come within 2 metres of staff or within 2 metres of people from other groups.
    • For barriers in areas where people are standing, ensure the top of the barrier is 15 cm above the top of the head of the tallest patron or employee, which would be at least 2 metres (79 inches) from the ground.
    • For barriers in areas where people are sitting, ensure the top of the barrier is 15 cm above the top of the head of the tallest seated patron or employee, which would be at least 1.46 metres (58 inches) from the ground.

General Cleaning and Disinfecting

  • Ensure hand washing facilities are available and in good working order.
  • Ensure there is always sufficient supply of approved disinfecting solution or wipes, and an alcohol-based hand rub (hand sanitizer) with a minimum of 60% alcohol content, liquid hand soap, and paper towels. These should be easily accessible to employees.
  • Provide additional garbage bins for safe disposal of used masks, tissues, and paper towels and wipes.
  • Encourage the use of contactless payments whenever possible. If handling cash, use alcohol-based hand rub after each transaction and avoid touching your face.
  • Clean debit/credit terminals after each customer or as frequently as possible.
  • Encourage the use of contactless payments whenever possible. If handling cash, use alcohol-based hand rub after each transaction and avoid touching your face.

Resources

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Last modified: 
Friday, September 10, 2021 - 3:33pm