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COVID-19 Vaccine Appointment Booking and Eligibility

First Dose Appointments


If you are 12 years of age or older
you are eligible to book your first dose.


Book or Cancel an Appointment

If you do not have an OHIP (Ontario Health Insurance Plan) card, you can still get a vaccine by presenting another form of a government issued-photo ID such as a driver’s license, passport, Status Card or other provincial health cards.

You do not have to be a Canadian citizen to receive a vaccine if you are a current resident of Windsor-Essex.

Current Eligible Populations
by appointment only


Individuals aged 12 and over (if 12 or older at time of vaccination) are eligible to book their first dose appointment at a mass vaccination site, participating pharmacy, or healthcare provider office that is administering vaccines.

It is recommended that those under 16 years of age on the day of their appointment be accompanied by their custodial parent and/or guardian at their appointment.

COVID-19 vaccines are only provided if informed consent is received from the individual. This also applies for those aged 12 to 17, as long as they are capable of making the decision, meaning they understand the treatment, why it is being recommended, and the risks and benefits if they accept or refuse to be vaccinated. If the individual is incapable of providing consent, they will need consent from their substitute decision-maker (i.e. parent or legal guardian).

Please note: Individuals under the age of 18 on the day of their appointment are only eligible to receive the Pfizer-BioNTech vaccine.

If you have symptoms of COVID-19, you should not attend your appointment.

Booking Information


Mass Vaccination Sites

If you are having difficulty securing an appointment, please check the online booking form regularly as new timeslots are added daily.

For those who require assistance or do not have a health card number, help is available by contacting the booking hotline at 226-773-2200, available from 8 a.m. to 8 p.m. Monday through Friday and 8 a.m. to 4 p.m. Saturday and Sunday. Due to high call volumes, it may take multiple attempts to speak with a representative.

If you are under the age of 18, please review the prompts when you book your appointment to ensure you are scheduled to receive the proper vaccine or call 226-773-2200 for assistance.

To cancel or verify your appointment, please follow the instructions online.


Pharmacy Vaccination

Contact a participating pharmacy near you.

If you are under the age of 18, it is recommended that you verify with the pharmacy prior to your appointment that the proper vaccine is available.

To cancel or verify your appointment, please contact the pharmacy.

Visit the Government of Ontario website for additional information.


Health Care Providers

Select health care provider offices are administering first doses. Contact a participating health care provider.

If you are under the age of 18, it is recommended that you verify with the health care provider office prior to your appointment that the proper vaccine is available.

To cancel or verify your appointment, please contact the health care provider.

To book an appointment, contact the booking hotline at 226-773-2200 and indicate that you identify as First Nations, Métis, or Inuit. This booking service is available from 8 a.m. to 8 p.m. Monday through Friday and 8 a.m. to 4 p.m. Saturday and Sunday. Due to high call volumes, it may take multiple attempts to speak with a representative.

First Nations, Inuit and Métis perspectives and knowledge sharing on COVID-19 vaccines by Women’s College Hospital, Maad'ookiing Mshkiki – Sharing Medicine

Second Dose Appointments


Book or Cancel an Appointment

The length of time between your first and second vaccine dose may be up to 16 weeks. View the anticipated second dose schedule.

Current Eligible Populations
by appointment only

Individuals who received a first dose of an mRNA vaccine (Pfizer or Moderna) on or before May 9, 2021, are eligible to book their second dose appointment at a mass vaccination site, participating pharmacy, or healthcare provider office that is administering vaccines.

Individuals who received a first dose of the AstraZeneca COVID-19 vaccine on or before April 23, 2021, are eligible to book a second dose appointment of AstraZeneca at a participating pharmacy or health care provider office OR an mRNA vaccine (Pfizer or Moderna) at a mass vaccination site, participating pharmacy, or healthcare provider office that is administering vaccines.

If you received a first dose of AstraZeneca, your second dose must occur at minimum, 8 weeks after your first dose.

The decision to mix vaccines from different manufacturers is in alignment with updated guidance from the National Advisory Committee on Immunization (NACI) recommendation and supported by the Ontario government, in consultation with the Chief Medical Officer of Health and other health experts. If you have any questions about whether or not a vaccine is right for you, please contact your health care provider.

COVID-19 Vaccine Information for Individuals that received a first dose of the AstraZeneca COVID-19 Vaccine.

Ontario Accelerates Second Doses of AstraZeneca COVID-19 Vaccine – June 12, 2021

Individuals who are currently eligible and received a first dose out of province or country can book their second dose at a mass vaccination site and report first dose information. View booking information below.


The following individuals should receive their second dose 28 days after their first dose or earlier than the 16-week interval:

  • All hospital and acute care staff in frontline roles with COVID-19 patients and/or with a high-risk of exposure to COVID-19, including nurses and personal support workers and those performing aerosol-generating procedures:
    • Critical Care Units
    • Emergency Departments and Urgent Care Departments
    • COVID-19 Medical Units
    • Code Blue Teams, rapid response teams
    • General internal medicine and other specialists involved in the direct care of COVID-19 positive patients
  • All patient-facing health care workers involved in the COVID-19 response:
    • COVID-19 Specimen Collection Centers (e.g., Assessment centers, community COVID-19 testing locations)
    • Teams supporting outbreak response (e.g., IPAC teams supporting outbreak management, inspectors in the patient environment, redeployed health care workers supporting outbreaks or staffing crisis in congregate living settings)
    • COVID-19 vaccine clinics and mobile immunization teams
    • Mobile Testing Teams
    • COVID-19 Isolation Centers
    • COVID-19 Laboratory Services
    • Current members of Ontario’s Emergency Medical Assistance Team (EMAT) who may be deployed at any time to support an emergency response
  • Medical First Responders
    • ORNGE
    • Paramedics
    • Firefighters providing medical first response as part of their regular duties
    • Police and special constables providing medical first response as part of their regular duties
  • Community health care workers serving specialized populations including:
    • Needle exchange/syringe programs and supervised consumption and treatment services
    • Indigenous health care service providers including but not limited to:
      • Aboriginal Health Access Centers, Indigenous Community Health Centers,
      • Indigenous Interprofessional Primary Care Teams, and Indigenous Nurse Practitioner-Led Clinics
  • Long-term care home and retirement-home health care workers, including nurses and personal support workers and Essential Caregivers
  • Individuals working in Community Health Centers serving disproportionally affected communities and/or communities experiencing highest burden of health, social and economic impacts from COVID-19
  • Critical health care workers in remote and hard to access communities, e.g., sole practitioner
  • Home and community care health care workers, including nurses and personal support workers caring for recipients of chronic homecare and seniors in congregate living facilities or providing hands-on care to COVID-19 patients in the community

You will be required to bring an employment ID to your second dose appointment.

  • on stable, active treatment for malignant hematologic disorders and nonhematologic malignant solid tumors
  • transplant recipients (including solid organ transplants and hematopoietic stem cell transplants)
  • individuals undergoing hemodialysis or peritoneal dialysis
  • individuals who are taking an anti-CD20 agent (e.g., rituximab, ocrelizumab, ofatumumab)
  • Note: This excludes individuals receiving solely hormonal therapy and/or radiation therapy.

You will be required to bring a letter from the hospital clinic/specialist to confirm that you are eligible to get a second dose appointment. Patients should discuss the timing of their first and second vaccine dose with their health care provider in order to time the vaccine with any immunosuppressive treatments.

Please contact the Director of Care at the home.

To book an appointment, contact the booking hotline at 226-773-2200 and indicate that you identify as First Nations, Métis, or Inuit.

This booking service is available from 8 a.m. to 8 p.m. Monday through Friday and 8 a.m. to 4 p.m. Saturday and Sunday.

Due to high call volumes, it may take multiple attempts to speak with a representative.

First Nations, Inuit and Métis perspectives and knowledge sharing on COVID-19 vaccines by Women’s College Hospital, Maad'ookiing Mshkiki – Sharing Medicine


Booking Information

Family members of eligible individuals are encouraged to help their loved ones book their second dose appointment. Please note that vaccines are only available to those who meet the eligibility criteria, but one caregiver can attend the appointment for support if needed.

Eligible individuals do not need to receive their second dose at the same location as their first dose. Mixing of doses is available if you received AstraZeneca as your first dose and want to receive an mRNA vaccine (Pfizer-BioNTech or Moderna) as your second dose. Those who received an mRNA vaccine for their first dose must receive an mRNA vaccine for their second. In some circumstances, it may not be the same mRNA vaccine.

Those who received a first dose of AstraZeneca are the only individuals able to receive a second dose of AstraZeneca. The decision to mix vaccines from different manufacturers is in alignment with updated guidance from the National Advisory Committee on Immunization (NACI) recommendation and supported by the Ontario government, in consultation with the Chief Medical Officer of Health and other health experts. If you have any questions about whether or not a vaccine is right for you, please contact your health care provider.

If you have symptoms of COVID-19, you should not attend your appointment.


Mass Vaccination Sites (Pfizer or Moderna)

Second doses of Pfizer or Moderna are available at mass vaccination sites. If you are having difficulty securing an appointment, please check the online booking form regularly as new timeslots are added daily.

Individuals who received a first dose out of province or country can book their second dose and report first dose information by calling 519-258-2146 ext. 1222.

Individuals will need to have an Ontario health card or other government issued ID in order to book their second dose vaccination over the phone.

For those who require assistance or do not have a health card number, help is available by contacting the booking hotline at 226-773-2200, available from 8 a.m. to 8 p.m. Monday through Friday and 8 a.m. to 4 p.m. Saturday and Sunday. Due to high call volumes, it may take multiple attempts to speak with a representative.

To cancel or verify your appointment, please follow the instructions online.


Pharmacy Vaccination (Pfizer, Moderna, or AstraZeneca)

Contact a participating pharmacy near you.

To cancel or verify your appointment, please contact the pharmacy.

Visit the Government of Ontario website for additional information.


Health Care Providers (Pfizer, Moderna, or AstraZeneca)

Select healthcare providers are administering second doses. Contact a participating health care provider.

To cancel or verify your appointment, please contact the health care provider.

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