May 2024 Board of Health Meeting - March 15, 2023 – April 14, 2024, Communications Update Information Report

Meeting Document Type
Information Report
March 15, 2023 – April 14, 2024, Communications Update

PREPARED BY: Communications Department 

DATE: April 18, 2024

SUBJECT: March 15, 2023 – April 14, 2024, Communications Update


BACKGROUND/PURPOSE:

Provide regular marketing and communication updates to the Board of Health.

Monthly comparisons of various marketing and communication channels
SOURCE March 15 - April 14 February 15 - March 14 DIFFERENCE
News Releases, Media Advisories and Statements, or Notices Issued 5 8 -3
Media Requests Received 9 13 -4
Wechu.org pageviews 83,421 94,555 -11,134
YouTube Channel Subscribers 1,769 1,766 3
Email Subscribers 7,136 7,157 -21
Emails Distributed 7 7 -
Facebook Fans 19,206 19,197 9
Facebook Posts 55 65 -10
Twitter Followers 8,644 8,643 1
Twitter Posts 56 68 -12
Instagram Followers 1,664 1,662 2
Instagram Posts 28 37 -9
LinkedIn Followers 1,689 1,678 11
LinkedIn Posts 12 14 -2
Media Exposure 80 88 -8

Data Notes can be provided upon request.

Media Exposure Overview Graph

Media exposure overview graph - March - April 2024

Notes: From March 15 – April 14, we experienced two main peaks of media exposure:

March 21 & 22 – On March 21, the WECHU issued a news release with tips to stay safe when watching the solar eclipse which resulted in 17 total stories between the two days.

April 12 – A story was released focused on Grey Bruce Public Health Unit’s funding. The article mentioned the WECHU for our similar budget reductions.

Website Overview Graph

Website overview graph - March - April 2024

Notes: From March 15 – April 14, we saw very similar website traffic patterns as the previous month, but with lower levels of traffic overall.

Social Media Overview Graph

Social media overview graph - March - April 2024

Lighter blue line represents the current month, darker blue line represents the previous month.

Discussion - Solar Eclipse Safety

Solar Eclipse Safety graphic

On April 8, 2024, a solar eclipse occurred in the middle of the afternoon. Parts of Windsor-Essex County were identified as falling in the path of totality (where the sun would be completely covered by the moon). Looking directly at the sun is always dangerous for an individual’s vision, and a phenomenon like a solar eclipse increases the likelihood someone may want to look at the sun. In light of this, the Communications Department worked with various departments at the WECHU to compile a comprehensive list of safety tips (i.e., vision safety, driving, food illness, and illness prevention).

To communicate these tips, a webpage was created and linked from our homepage (the page has since been archived). The webpage received a total of 6,283 visits over the four weeks it was published and was the most-viewed page for three weeks in a row. Six social media posts were issued, all of which linked back to the solar eclipse safety webpage. On Facebook, the posts were shared a total of 179 times.

news release was shared on Thursday March, 21 which resulted in 17 media stories published online or in print linked to the WECHU. The Medical Officer of Health, Dr. Aloosh, also participated in a radio interview with AM800 in advance of the eclipse. 

To ensure consistent messaging across our region, the WECHU connected with communication representatives at the local hospitals, school boards, and municipalities. Many of these groups shared social posts on their own platforms and referenced the webpage content in their own communication pieces.