September 2024 Board of Health Meeting - May 15, 2024 - June 14, 2024, Communications Update Information Report

Meeting Document Type
Information Report
May 15, 2024 - June 14, 2024, Communications Update

PREPARED BY: Communications Department 

DATE: June 20, 2024

SUBJECT: May 15, 2024 - June 14, 2024, Communications Update


BACKGROUND/PURPOSE:

Provide regular marketing and communication updates to the Board of Health.

Monthly comparisons of various marketing and communication channels
SOURCE May 15 – June 14 April 15 – May 14 DIFFERENCE
News Releases, Media Advisories and Statements, or Notices Issued 6 5 1
Media Requests Received 12 7 5
Wechu.org pageviews  91,369 90,478 891
YouTube Channel Subscribers 1,774 1,766 8
Email Subscribers 7,092 7,111 -19
Emails Distributed 14 6 8
Facebook Fans  19,241 19,220 21
Facebook Posts 81 71 10
Twitter Followers 8,654 8,645 10
Twitter Posts 83 72 9
Instagram Followers 1,671 1,667 4
Instagram Posts 41 37 4
LinkedIn Followers 1,736 1,716 20
LinkedIn Posts 13 14 -1

 Media Exposure
87 51 36

Data Notes can be provided upon request.

Media Exposure Overview Graph

Media exposure graph - May to June 2024

Notes: During this timeframe, we experienced one main peak of media exposure on May 16. On this day, a new release was issued that the boil water advisory for Wheatley & Tilbury was lifted. Three other smaller news spikes were related to beach water testing results, a WECOSS alert, and an interview Dr. Aloosh conducted on wastewater surveillance for H5N1.

Website Overview Graph

Website overview graph - May to June 2024

Blue line represents the current month, teal line represents the previous month.
Notes: From May 15 – June 14, we saw very similar website traffic patterns as the previous month, with slightly higher visits overall.

Social Media Overview Graph

Social media overview graph - May to June 2024

Lighter blue line represents the current month, darker blue line represents the previous month.

Notes: We saw small to moderate increases in followers / fans across all our social media platforms. 

Discussion - Beach Water Testing Season Launched

Beach water testing has started - social media graphic

Throughout the summer months, the Environmental Health (EH) Department’s Public Health Inspectors take water samples from the eight public beaches in our region each week.

The season officially started on May 17, 2024. The Communications Department worked with EH to publish a news release informing the public and the media that the first set of results were available. 

On a weekly basis, the water results are provided to Communications to be shared through various outreach channels to the public, including social media, emails to general subscribers and the media, our webpage with an interactive map, and a voice recording for the WECHU’s phone tree system. Throughout the season, the beach water testing webpage falls in the top five for web traffic. At this point, the main beach water testing webpage has received approximately 4,700 visits.