Strategic Priorities
The WECHU is focused on expanding the knowledge and effectiveness of our people to accomplish more successful organizational change and performance.
Organizational development is an action oriented pursuit. Our objective is to enable our organization to better adapt to the fast-changing external environment of public health work, as well as the needs of our community. Managing organizational change, for the WECHU, has historically been reactive rather than proactive. This priority builds upon the successes of our previous strategic plan by continuing to focus on the development of our staff, but goes further by addressing how best to develop our processes and practices, ensuring that we are able to continually improve as an organization.
Over the next five years, the WECHU will consider our risks and how best to mitigate them, focus on continuous improvement to keep us lean and efficient, prepare us to better manage change, and improve our culture to ensure that we provide optimal services to our community.
| Objective | Goal |
|---|---|
| Improve performance by striving towards operational excellence and a focus on continuous quality improvement. | A minimum of 2 organization-wide quality improvement activities will occur annually through to 2021. |
| Increase our readiness to adapt to internal and external factors through effective change management practices. | 100% of the WECHU staff are trained in change management strategies by 2021. |
| Enhance our understanding and monitoring efforts of identified corporate risks to embrace opportunities, create flexibility, and preserve organizational assets. | 100% of corporate risks identified as high have mitigation strategies developed and implemented by 2021. |
| Improve organizational culture through people development and employee engagement strategies. | Net Promotor Score (Engagement) greater than 30. |