Finding Help & Resources

If you, or someone in you know, is experiencing challenges with their mental health or having suicidal thoughts, it is important to reach out for support.

Reaching out for support has many benefits, such as helping to reduce feelings of isolation and hopelessness. Sharing your thoughts and feelings with a mental health professional can help to reduce stress and bring relief, provide opportunities to work through problems and identify solutions, and increase overall feelings of hope, connectedness, and empowerment.

Remember that you are not alone. There are many local programs, support services, and resources available in our community. CMHA-WECB’s Suicide Prevention Resources webpage provides more information on the signs and symptoms of suicidal ideation, suicide education programs, workplace strategies, and mental health services.

If, at any time, you are experiencing a mental health crisis, please contact the local crisis line at 519-973-4435. If at any time, you are experiencing a mental health emergency, or your safety is in immediate danger, please call 911 or go to your closest local emergency department.

Crisis Services

  • 9-8-8 Suicide Crisis Helpline - 988 connects those in crisis to trained responders who provide suicide prevention and crisis support for everyone in Canada. This bilingual service is available 24/7 by phone and/or text. 
  • The Community Crisis Centre - Offers mental health services for individuals ages 16+ who are experiencing an acute mental illness and/or psychosocial crisis. Services include a 24-Hour Crisis Telephone Line (519-973-4435) and walk-in crisis support.
  • Crisis Text Line - (powered by Kids Help Phone) – Offers Free 24/7 support for people in crisis. Text ‘CONNECT’ to 686868 to text with a trained real-life Crisis Responder.
  • Youth Space - Offers a ‘Youth Text’ service that is available within Canada between 6 p.m. and 12 a.m. Pacific Standard Time (PST), 365 days a year.

Mental Health & Mental Health Promotion Services

  • Canadian Mental Health Association (Windsor-Essex County Branch) - Offers a variety of mental health programs and services.
  • Family Services Windsor-Essex - Offers a variety of counselling, support services, and community partnership programs.  To set up a telephone appointment or to speak with a counsellor, please call 1-888-933-1831 or email info@fswe.ca.
  • Bounce Back Ontario - A free skill-building program managed by the Canadian Mental Health Association designed to help adults and youth ages 15+ manage low mood, depression, anxiety, stress or worry. Services are delivered over the phone with a coach and through online videos.
  • Connex Ontario - Offers free and confidential health services information for individuals experiencing mental health, substance use, or gambling issues at 1-866-531-2600.

First Nations, Inuit, and Métis Resources

  • Southwest Ontario Aboriginal Access Centre (SOAHC) - Provides services to individuals from First Nations, Métis, and Inuit communities. Please contact SOAHAC by phone at 519-916-1755 for more information about the services available or to schedule a telephone appointment.
  • Hope for Wellness Hotline - Offers immediate mental health counselling and crisis intervention services to all persons who are Indigenous across Canada. Support is available 24/7 by phone at 1-855-242-3310 or through online chat.

2SLGBTQIA+ Resources

  • Trans Wellness Ontario, formerly known as Windsor-Essex Transgender & Allied Support (W.E. Trans Support) is a local organization that provides health and wellness services to LGBTQIA2S+ communities and their families. Programs and services available include:
    • Counselling Services - By appointment only. To book an intake, please call the reception desk at 226-674-4745 or email reception@transwellness.ca.
    • Support Groups - Support groups provide the opportunity for community members to connect with each other in a safe and welcoming environment and to explore their identity, emotions, and experiences. Each group is facilitated by staff members with lived experience. If you are interested in joining a support group,  please visit their website.
  • Windsor Pride Community – Offers a variety of programs and services to support the mental health of LGBTQ2S+ populations. For a list of programs, please visit the Windsor Pride Community website.

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