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If you or someone you care about is struggling with substance use, find the right help for you below.

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EMERGENCY SERVICES

Community Crisis Centre – Hotel-Dieu Grace Healthcare

Intervention services offered 24 hours a day, seven days a week to individuals who require immediate assessment, psychosocial intervention, medical intervention, and support. Follow-up crisis counselling and referrals. Ages 16+.

24 hour Crisis Telephone Line
519.973.4435

Community Crisis Centre in the Transitional Stability Centre
744 Ouellette Ave.
8:00 a.m. to 8:00 p.m. 7 days/week

Windsor Regional Hospital - Ouellette Campus, Emergency Department
1030 Ouellette Ave.
7:00 a.m. - 11:00 p.m. 7 days/week


Ontario Poison Centre
(24 hours/7 days a week)
1-800-268-9017

Telephone service providing expert poison advice to the public and health-care professionals. Get advice about common poison exposures such as medicine, plants and industrial chemicals, as well as drug overdoses.

The Mental Health and Addictions Urgent Care Centre

519.257.5111 ext. 77968
https://www.hdgh.org/mhaucc

Canadian Mental Health Association Windsor-Essex County Branch

1400 Windsor Avenue
Monday 11:30 a.m. – 7:30 p.m.
Tuesday 8:30 a.m. – 4:30 p.m.
Wednesday 11:30 a.m. – 7:30 p.m.
Thursday 11:30 a.m. – 7:30 p.m.
Friday 8:30 am – 4:30 pm

Walk-in service for adults or youth who need immediate mental health or addictions support. Ages 16 +


HELPLINES AND ONLINE SUPPORT

Connex Ontario - Addiction, Mental Health, and Problem Gambling Services
1-866-531-2600
www.connexontario.ca
Telephone or Web Chat Service for Adults. Free, confidential information and referral to drug and alcohol treatment services across Ontario. *Services in English, French, and over 170 languages. All ages.

Kids Help Phone
1-800-668-6868
www.kidshelpphone.ca
24 hours/7 days a week
Telephone or Web Chat Service for Children and Youth. Safe, private, and non-judgmental phone counselling, web counselling and referral service for children and youth. *Services in English and French. Ages 29 and under.


Local Addiction Treatment Services in Windsor-Essex

Aegis Health
226-946-1000
www.aegishealth.ca
1083 Ouellette Ave., Windsor
Outpatient clinic. *Services in English, French, Polish, and Mandarin. All ages.


ACCESS County Community Support Services
519-733-8983 ext. 25
Toll-Free: 1-877-733-8983 ext. 25
Youth Transitional Support Program
www.accesscounty.ca
23 Mill Street West, Kingsville
One-to-one support, advocacy, and community referrals. Ages 16-24.


Alcoholics Anonymous
Windsor: 519-256-9975
Leamington: 519-999-1234
www.aa.org
Offers individual and group support to individuals living with problematic alcohol use, or for their friends and family. All ages.


Brentwood Recovery Home
519-253-2441 ext. 206
www.brentwoodrecovery.com
2335 Dougall Ave., Windsor
Residential addiction treatment with non-residential aftercare for men and women. Supports available for parents, family, & friends of persons challenged by addiction. Ages 16+.
Non-residential addiction treatment program. Ages 13-15.


Can Am Friendship Centre
519-253-3243
www.caifc.ca
2929 Howard Ave., Windsor
Assists Aboriginal people living with alcohol/drug issues. *English and French. All ages.


Canadian Mental Health Association
519-255-7440
citycentrehealthcare.ca/
1400 Windsor Ave., Windsor

One to One Addictions Support program.
Helps individuals who have a diagnosis of mental illness and struggle with an addiction. Ages 16+.

Concurrent Disorders Family Group.
Provides support and education to individuals who have a family member living with mental illness and substance use. Ages 16+.

Sobriety Through Accessing Group Education and Support (S.T.A.G.E.S.) program.
On-going support for those living with mental illness and substance use. Ages 16+.


Centre for Addiction and Mental Health, Rainbow Services (LGBT)
1-416-535-8501 ext. 2
Program: 1-416-535-8501 ext. 37062
www.camh.net
60 White Squirrel Way, Toronto
Residential and non-residential specialized treatment offered in Toronto to lesbian, gay, bisexual, transgender, transsexual, two-spirit, and intersex people, concerned about their use of drugs and alcohol. Ages 18+.


Crossroads Centre for Personal Empowerment
519-252-5456
www.crossroadsc4pe.ca
1980 Ottawa St., Lower Unit, Windsor
Education, support, and counselling. Ages 18+.


Downtown Mission - Phoenix Recovery and Wellness Program
519-962-5582 ext 803 or 804
www.downtownmission.com
875 Ouellette Ave, Suite 300, Windsor
Free, 12-week day treatment program for men and women. Offers counselling, education, and support services, and use of the Downtown Mission Fitness Centre. Ages 18+.


Employee Assistance Programs (EAP)
EAPs are offered by some workplaces and can help employees and their families with alcohol and drug problems. To learn if your workplace offers an EAP, ask your union representative, health and safety representative, or human resources officer.


Family Services Windsor-Essex Counselling and Advocacy Centre
519-966-5010
Toll free: 1-888-933-1831
www.familyserviceswe.ca
1770 Langlois Ave., Windsor
Confidential, voluntary, short or longterm counselling services to families, individuals, and couples. Ages 16+.


Hôtel-Dieu Grace Healthcare, Windsor Addiction Assessment and Outpatient Service (WAAOS)
3740 Connaught Ave., Windsor
(in the Withdrawal Management
Services Building) Services in all languages upon request. Ages 16+.

Assessment and Referral Program
519-257-5220 ext. 1
www.hdgh.org/addictionassessmentoutpatient
Designated assessment and referral centre in Windsor-Essex for persons wishing to access treatment for addiction to alcohol and/or drugs. Helps individuals determine appropriate treatment options.

Withdrawal Management Services
519-257-5225
www.hdgh.org/withdrawalmanagement
Professional, residential, non-medical services for  individuals who are intoxicated and in crisis. Individuals can admit themselves into the detoxification unit where they can safely withdraw. Call to ensure bed availability. Ages 16+

Concurrent Disorders Program
519-257-5125 ext. 1
www.hdgh.org/concurrentdisorderprogram
An outpatient program for persons with a diagnosed mental health disorder and alcohol or substance dependence. Ages 16+.

House of Sophrosyne
519-252-2711 intake ext. 115
www.sophrosyne.ca
1771 Chappell Ave., Windsor
35 day residential addiction/trauma program for women. Ages 16+. 

House of Sophrosyne - Outreach Programs
5305 Adstoll, Windsor, ON
Ages 16+.

Community Programs
226-350-1569
Transitional Care, Continuing Care, Brief Crisis Counselling for men and women, Educational Services

Caring Connection
226-347-3957
Moms in Recovery, Father’s in Recovery, Continuing Care, Brief Intervention and Crisis Intervention  

Supportive and Transitional Housing Windsor & County
Windsor 519-560-7359 concurrent treatment program
Windsor: 519-791-3137 non-concurrent
County: 519-990-7547

Virtual Addiction Treatment
226-340-0587
Online pre-treatment, addiction treatment, and transitional care.

Family Program
226-340-1194
For those impacted by a loved one’s addiction or grieving a loss of someone due to substance use. Individual or private group sessions.

Justice Program
226-340-4908
For men or women incarcerated at the Southwest Detention Centre or navigating the Justice System.


Lasalle Empowerment Assistance Program (L.E.A.P.)
519-969-5210 ext. 2531
www.lasallepolice.ca
1015 Erie St. E., Windsor
(Spiritual Soldiers Coffee Compound)
Meets bi-weekly on Thursdays from 6-8 p.m. Free peer to peer support in a safe, discreet, non-judgemental environment to help empower individuals struggling with their addiction to opiates or other substances, or entering the journey of recovery. Ages 18-25.


Narcotics Anonymous
519-566-3830
Toll free: 1-888-811-3887
www.essexkentna.org
Open to anyone who wants to do something about his or her substance use. All Ages.


New Beginnings (Non-Residential Attendance Centre)
519-971-0973
www.newbeginningswindsor.com
1015 Highland Avenue, Windsor
519-254-2363
1049 Janette Avenue, Windsor
Offers individual substance use counselling. Provides assessment and treatment for mandated youth justice clients. Ages 12-20 years and those referred by the WECDSB for substance use and dependency.


Windsor Essex Community Health Centre
www.wechc.org
weCHC - Teen Health
519-253-8481
1361 Ouellette Ave., Windsor
City and county services available at several locations. Free counselling services. Ages 12-24

S.T.E.P.S. (Stability Through Education Prevention and Support)

weCHC - Sandwich
519-258-6002 ext. 420
Cell: 519-563-8993
3325 College Avenue, Windsor

weCHC - Leamington
519-997-2828 ext. 865
Cell: 519-564-1230
33 Princess St., Suite 450, Leamington
A voluntary program that embraces use reduction and abstinence goals through one-on-one and family counselling, groups, and outreach. Individuals on Methadone, Suboxone, and Naltrexone are welcome. We have two locations but will also meet clients where they are throughout Windsor-Essex. Ages 16+.


Windsor Life Centre
519-972-8160
www.windsorlifecentre.com
4490 7th Concession, Windsor
A Christian-based substance and alcohol recovery and rehabilitation program for women. Ages 18+.


Windsor Team Care – One Team Recovery
519-250-5656
https://www.windsorfht.ca/windsor-team-care-center/
2475 McDougall St. Suite 245, Windsor
One Team Recovery is a harm reduction-based, 5-week outpatient substance abuse program.


MEDICATION-ASSISTED TREATMENT (including Methadone and Suboxone)

Windsor, ON

City Centre Clinic
519-254-3300
500 Wyandotte St. E.

Downtown Windsor Clinic
519-962-0749
380 Pelissier St.

Erie St. Clair Clinic
519-977-9772
1574 Lincoln Rd.
519-988-1020
2525 Roseville Garden Dr., Suite 100

Goyeau Street Clinic
519-256-1519
1078 Goyeau St.

Horizons Opioid Treatment Services
1-855-742-9449
1428 Ouellette Ave.

Medical Wellness Centre
519-254-0008
60 Park St. W.

McGaffey Pharmacy
519-944-1717
3955 Tecumseh Rd. E.

Ontario Addiction Treatment Centre (OATC)
519-252-0991
1101 University Ave. W.

Ontario Addiction Treatment Centre (OATC)
519-735-6500
9917 Tecumseh Rd. E.

trueNorth Medical Centre
1-888-878-3563 ext. 4
1078 Goyeau St.

Wyandotte Street Pharmacy
519-258-3333
366 Wyandotte St. W.

Leamington, ON

Erie St. Clair Clinic
519-326-7742
15 John St.

Renew Medical Clinic
519-322-4922
4 Talbot St. E.

Please call the clinics for more information.


HELP FOR HIGH SCHOOL AND POST-SECONDARY SCHOOL STUDENTS

High School
Students can call directly to talk with a Mental Health and Addiction nurse about alcohol, marijuana, opioids, or other substances. A school, hospital, or community agency can also refer by calling or going online.
519-258-8211 or 1-888-447-4468

www.healthcareathome.ca/eriestclair/en/care/Pages/
Getting-Care-at-School.aspx

Post-Secondary School Counselling for Students

University of Windsor
519-253-3000 ext. 4616 – CAW Centre room 293
www.uwindsor.ca/scc


St. Clair College
519-972-2727 ext. 4226 – Room 206
https://www.stclaircollege.ca/student-services/counselling-services

 

 

The information in this document is current to
October 2019.

If a service or program on this brochure is
no longer offered or it has changed, please call
519-258-2146 ext. 3100

 

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Last modified: 
Monday, July 20, 2020 - 11:27am