Information for Parents & Caregivers
Stay Home If You Are Sick: Guidance for Children/Students Who are Sick
Parents and caregivers, should screen your children for any symptoms of illness before going to school or childcare. The Screening Tool will guide you on the next steps. If you are still unsure of what your next steps should be contact:
- For medical or health advice, contact your health care provider or Health Connect Ontario toll-free at 8-1-1. If you are having difficulty breathing or experiencing severe symptoms, call 9-1-1- immediately.
- Provincial Testing and Isolation Information Line is available at 1-888-777-0730 (toll-free) Monday to Friday from 8:30 a.m. to 4:30 p.m. to answer questions on the latest guidance around COVID-19.
- Call 519-258-2146 ext. 1555 to talk to a School Health Public Health Nurse Monday to Friday from 8:30 am to 4:30 pm.
Main Page Content
If your child has symptoms of COVID-19, visit our Individuals with Symptoms, Positive Cases, and Close Contacts webpage for next steps.
The Government of Canada’s website provides information on how to care for a child who has COVID-19.
For medical or health advice, contact your health care provider or Health Connect Ontario at 1-866-797-0000.
If a child is having difficulty breathing or develops severe symptoms, call 9-1-1.
- When calling an ambulance, tell the dispatcher that the child has/may have COVID-19. If a child is going to the hospital in a private vehicle, call ahead and let the hospital know they have/may have COVID-19.
- PCR testing is available only to individuals who meet specific criteria outlined by the Ministry of Health.
- Find a participating pharmacy or grocery location to pick up a free COVID-19 rapid antigen test kit for at-home use.
Instructions for how to use a Rapid Antigen Test (RAT) are provided with the test itself; however, the following instructional videos provide clear visual demonstrations on how to perform a RAT.
- How to test your child Rapid Response™ video (English)
- Rapid antigen testing for asymptomatic students video
- Tests antigéniques rapides pour les élèves asymptomatiques vidéo
Visit the links below for further direction related to the specific test you are using:
- BTNX Rapid Response™ (English)
- BTNX Rapid Response (French)
- SD Biosensor (English)
- SD Biosensor (French)
- Trimedic FaStep® (English)
- Trimedic FaStep® (French)
Vaccine Information for Children, Youth and Caregivers
Information, booking, and ways to ease anxiety about getting a vaccine.
It is always important to continue to follow public health advice:
- Stay home and do not go to work or school if you are sick.
- Stay up to date with your COVID-19 vaccinations.
- Wear a well-fitted medical or non-medical mask in public settings.
- Maintain a 2 metre distance from others in public settings.
- Wash your hands with soap and water thoroughly and often.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Cover mouth & nose with a tissue or use the inside of your elbow when you cough or sneeze.
- Maintain good ventilation in indoor spaces.
Masking tips for children that are sensitive to touch:
- Use a soft fabric mask
- Find a mask that ties around the head, or use a clip to tie the ear loops behind the head